In this case, confirm that no paper remains. If the paper jam message appears again, a piece of paper may remain inside the machine. When reloading the paper, confirm that you're using paper compatible with the machine and load it correctly. Load the paper after correcting its curl. If there are any foreign objects, be sure to turn off the machine, unplug it from the power supply, then remove the object.
Are there any foreign objects in the rear tray?. Are there any foreign objects around the paper output slot?. Close the cover and reprint if necessary. Is there any paper on the right or the left space (B) at the sides of the machine? Is there any paper under the FINE cartridge holder?Īre there any small pieces of paper inside the machine? Make sure all the jammed paper is removed. Hold the jammed (or curled) paper with both hands and slowly pull it out. If paper is under the FINE cartridge holder, slide the FINE cartridge holder slowly to the right or left edge (whichever is easier to remove the paper). Don't touch the clear film (A). If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged. Open the paper output tray, then open the cover. Press the Stop button to cancel active print jobs, then turn off and unplug the machine. If the jammed paper tears and you can't remove it, or if the paper is stuck inside the machine, follow these steps: Section 2: You can't see the paper or can't remove it. Reload the paper, and press the machine's Black or Color button to restart the print job. 
If you can't pull the paper out, turn the machine off then back on. Hold the paper with both hands, and slowly pull it out from the rear tray or paper output slot at the front (whichever is easier). Press the Stop button to cancel active print jobs, then turn off the machine.
If you can see the jammed paper, follow these steps: Section 1: You can see the jammed paper in the paper output slot or the rear tray
Section 2: You can't see the paper or can't remove it. Section 1: You can see the jammed paper in the paper output slot or the rear tray. If paper is jammed in your PIXMA printer, review the appropriate section in the article below for help.
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